Strike ‘Em Out Support

 Hey!


Are you having an issue? Please ask your question below! 

Also — Feedback is my favorite! Please leave me some!

Comments

  1. I just down loaded the program and was testing it out. I created a sample game and a sample lineup. I want to delete them but the program will not let me delete them. How do I do this

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    1. Hey there!
      Thank you for using the app, and thank you for your feedback!

      You can delete games by swiping left on the row.

      I'll add functionality to delete lineups in an update!

      Please continue using the app, and please feel free to continue to ask questions or provide feedback here!

      Thanks!
      StrikeEmOut

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    2. Good evening. I just bought the APP StrikeEmOut and I am having some
      problems. 1, I put in the roster in the Lineup section but they keep
      disappearing or it’s all the same team lineup. 2. I can’t put any zeros
      in spaces. I also have a question: How would you recommend to change
      a batters position when it changes later in the game. By way of
      background, I will be scoring my fourth game. I generally score ten to
      fifteen games a year. I have been using a different APP, which hasn’t been
      updated in years. Hence one reason I want to switch. Thanks for any help
      or advise. Luis

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    3. Hey Luis!
      Thanks so much for using the app, and thank you for the details on the issue you're having.

      The issue around the lineup was resolved in last week's update.

      In this week's update you will finally be able to add 0's in spaces! Hope you enjoy the update.

      For your question on changing positions — I think what I would do is utilize the next box below the box you entered the player's name along with a "hitter break" line to denote the inning that the change happened. You can enter anything you want here, it could be as little as just entering the position, or you could enter position + other details (as the name) if you prefer.

      If you have a preferred method on how to do this on paper, let me know what that is and I'll see if I can't get it added to the app!

      Thanks again for using the app, keep the feedback comin'!

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  2. Hello, the new feature to expand the inning when batting around is good but it expands both team’s scorebooks by default even when you only need it on one team, creating some confusion, I suggest making it individually for each team at a time to avoid discrepancies. Other than that I think the app is very good.

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    1. Yep, you're right! Thanks for reporting this issue — we'll get that cleaned up this week!

      Keep using the app, and keep the feedback comin‘!

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  3. One recommendation I would suggest is having a clear button. I made the mistake when one team batted around and I didn’t notice the extra inning for the other team. I had to erase a couple of innings to get it right. PS, I will be updating my review at the Apple Store Thanks

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  4. I would like to try using this to score my Women’s Senior League games, but would need to have the capability to add up to 14 batters to the lineup. Is this possible?

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    1. I found the answer to that myself. I’ll look forward to trying it out. Thank you.

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    2. Yep! Glad you found it. There are lots of features like this under the game settings. I definitely encourage you to create a few “practice games” and tap around to try stuff out before the first real game.
      Thanks for using the app! Hope the season goes well! I would love any feedback on how to make the app better!

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    3. Do you have a blog or somewhere to have a tutorial? I have just started. It is great but I would love a tutorial.
      One question is can you save your teams names number and position and then just tap them on n for each game. Right now I have to re add each person manually every game.

      I also wish you could set different color options per team so you can give each team its school colors. Easier to tell apart quickly.

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    4. Thanks for the feedback!
      There is a tutorial in the app settings, although admittedly it doesn’t talk about the lineups feature — we’ll look into refreshing the tutorial in an upcoming release.
      But to answer your question, YES! You can absolutely go and save lineups. Just add a new lineup (from the initial screen on the app, at the bottom), and then when it’s time to score head on over to the settings from the scoring screen and tap “import one of my lineups.”
      You can also snap a picture of a lineup and the app can read it and import the info!

      I like the feedback on team level colors! Thanks for sharing it. We can look into that one, too!

      Glad you’re enjoying using the app. Happy baseball season!

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  5. Hi! Really enjoying this app so far!! One thing I’d like to see is the ability to move players around in a lineup. I score for the same team twice a week and having to retype the lineup is a lot some days. Would love if we could drag and drop players to another spot and then import the adjusted lineup into the new game. . This has been the only app to make me even want to give up my paper and pencil. Great job!!

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    1. Thanks so much! Glad you’re enjoying the app!
      Yeah! I can add the ability to move them around before importing into the scorecard.
      If you go to your lineup and tap “edit,” that already gives you the ability to move them around, but I can see why you’d want to do that at time of import — I’ll try to get that added soon!

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    2. Awesome! Thanks for such a quick response!

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    3. New app was just released that contains this update. Thanks for using StrikeEmOut!

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  6. Hello again,
    I just finished scorekeeping Opening Day game Brewers vs Yankees, I’ve been trying to export the game as image but it only exports the visitors team and then the app crashes everytime, am I the only one with this issue?

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    1. Info update, the above reported issue happens on my iPad (I installed the app last year), I installed the app on my iPhone moments ago to check if the problem continues and I noticed that when I try to export the game as image the app directs me to my phone settings to allow access to Photos but it doesn’t show that option anymore, it only shows Siri, Search and Cellular Data options but no Photos.

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    2. Hey there!
      We really appreciate the feedback and letting us know this issue started happening! Apologies this issue popped up. We’ve fixed what we believe is the underlying issue you were facing in the latest update (which will be available in a day or 2).
      Happy scoring! Please continue to leave us feedback! We are always looking for new ways to make the app better!

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  7. How do I leave a note outside the diamond from home to 1st? I can leave a note from 1st to 2nd, 2nd to 3rd, and 3rd to home, but I can't do it in the bottom right.

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    1. Thanks for the feedback!
      You can long press right in the area there to add it.
      It does seem like the “end of inning” marker is getting in the way of it some though… we can look into tightening that up.
      In the meantime, if it’s easier, just long press in the middle of the diamond…. the “Score” pop up will show up, and then tap “More” to get to the right spot.
      Happy scoring!

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    2. Yeah on my phone I couldn't get the text box to show up for that area because of the end of inning marker. I didn't know I could do it through the middle though, that should work thanks.

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